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SELF-ASSESSMENT EXERCISE

L I S T E N I N G


For each of the following statements, select the one that best describes your listening habits.

WHILE LISTENING

USUALLY

SOMETIMES

SELDOM


1.
I maintain eye contact with the speaker.

     

2. I determine whether or not a speaker's ideas are worthwhile solely by his or
    her appearance and delivery.

     

3. I try to align my thoughts and feelings with those of the speaker.


     

4.
I listen for specific facts that for "the big picture".

     

5. I listen for both factual content and the emotion behind the literal words.

     

6. I ask questions for clarification and understanding.

     

7. I withhold judgement of what the speaker is saying until he or she is finished.

     

8. I make a conscious effort to evaluate the logic and consistency of what is
    being used.

     

9. While listening I think about what I'am going to say as soon as I have my
    chance.

     

10. I try to have the last word.

     
SCORING KEY AND INTERPRETATION:

For questions 1, 3, 5, 6, 7 and 8 give yourself 3 points for 'Usually', 2 points for 'Sometimes' and 1 point for 'Seldom'. For questions 2, 4, 9 and 10 give yourself 3 points for 'Seldom', 2 points for 'Sometimes' and 1 point for 'Usually'.


Sum up your total points. A score of 27 or higher means you are a good listener. A score of 22 to 26 suggests you have some listening deficiencies. A score below 22 indicates that you have developed a number of bad listening habits.

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