Job Description

UG - B.Tech/B.E. - Any Specialization, B.Sc - Any Specialization, B.Com - Commerce

PG - MBA/PGDM - Any Specialization

1- Build excellent understanding of clients business and provide inputs to the Sales, Marketing and functional VP for tools and services required for creation, coordination and implementation of effective transitioning plans.

2- Coordinating with engineering & other functions to migrate & transition client requirements in to reality.

3- Identifying & penetrate the assigned account with value added products and services and effectively up-sell to grow revenue from the account.

4- Additionally, will also be required to develop effective sales tools which can be implemented at the ground level by the reportees i.e. a team of Relationship Managers.

5- Achieve annual sales goals and sales growth targets, as well as ensuring all products are priced to produce corporate profit and market competitiveness.

6- SRM is expected to be an expert in managing, directing, guiding and motivating the assigned team.

7- Periodic travel around the international geography will be required.

8- Producing reports & matrices to monitor action plans leading to performance results.

9- Ensures effective cascading of companys philosophies, strategies and business goals, to the team his and ensures sales growth and excellent customer service.

 

Desired Candidate Profile

1- Ability to implement innovative & creative ways of improving existing products and services, and increasing profitability.
2- Ability to monitor and analyze market trends with respect to our products & services in relation to our competitors.
3- Ability to prepare, strategies for account mining, analyzing, up-selling, growing & retaining clients within planned budgets.
4- Build, develop & establish relationships with assigned customers to achieve sustainable growth.
5- Highly organized &

Key Skills

Key Skills

. Senior Relationship Managers

Qualification

. B.E/B.Tech

Additional Qualification

. Not Mentioned

Industry

. BPO/KPO/LPO/ITES/CRM/Transcription/E Learning

Functional Area

. BPO/ITES/KPO/Customer Service/Technical Support

Job Role

. Manager-Migrations/Transitions

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