Job Description

1- Establish excellent understanding of the clients business and provide inputs to the Sales & Marketing team for tools and services required for creation.

2- Coordination and implementation of effective marketing and communications plans. Additionally.

3- Will also be required to develop effective sales tools which can be implemented at the ground level.

4- SR Manager is expected to ensure effective cascading of companys core values, philosophies, strategies and business goals, to the team and ensures sales growth with excellent customer service.

5- SRM is expected to identify opportunities within the client businesss and help bridge those gaps by providing solutions,

6- Create value and maximize growth and improve the business performance of their clients.

7- SRM Manager will be required to give product demonstration, map customer requirement to the product features, establish customer benefits, negotiate and grow the business opportunities with the assigned clients & in assigned geography.

Desired Candidate Profile

1- Ability to monitor and analyze market trends with respect to our products & services in relation to our competitors.
2- Identifying target markets and developing strategies to communicate
3- Ability to implement innovative & creative ways of improving existing products and services, and increasing profitability.
4- Build, develop & establish relationships with assigned customers & channel partners to achieve sustainable profit and growth.

Key Skills

Key Skills

. Relationship, Account Management, Upselling, Key Accounts Management, Key Account Handling, key accounts manager, Travel Industry, Hospitality, OTA, t

Qualification

. B.E/B.Tech

Additional Qualification

. Not Mentioned

Industry

. BPO/KPO/LPO/ITES/CRM/Transcription/E Learning

Functional Area

. BPO/ITES/KPO/Customer Service/Technical Support

Job Role

. Manager-Migrations/Transitions

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