Naukriguru.com

US Voice Tech Support - Solutions Engineer (Gurgaon)

Quatrro Global Services Pvt. Ltd.

About Company

Quatrro is a global services company offering business and knowledge processing services to organizations seeking higher operational effectiveness, greater flexibility and lower operating costs. For over 20 years companies have been relying on us to leverage the benefits of globalization and gain a competitive advantage.

Contact Details

Concern Person: Shubhi Parashar
Company Name: Quatrro Global Services Pvt. Ltd.
Email Id: p-shubhi.parashar@quatrro.com
Contact No: 0124 6091103

apply

US Voice Tech Support - Solutions Engineer (Gurgaon)

Quatrro Global Services Pvt. Ltd. - Gurgaon

Experience: 1 to 5 Yrs. | Salary: 2 to 4 Lakhs (P.A) | Posted on: 20-Feb-2014

facebooklinkndtwitter

Job Description

1- Demonstrate basic technical knowledge


2- Demonstrate efficient problem solving and troubleshooting skills


3- Demonstrate effective typing and verbal communication skills



4- Utilize the Phone System



5- Demonstrate commitment to client/internal/customer satisfaction



6- Sell the product plans of the organization


7- Document case information

Desired Candidate Profile

1. A+ Certification, RHCE, MCST, CIW, CCNA, CCNP, ECNE & MCSE Professionals would be an added advantage.
2. Bachelors degree in Engineering (BE /B.TECH) - Freshers not eligible
3. Any graduate/undergraduate with at least 6 months of troubleshooting experience in any International Voice based process (Tech/Semi-Tech Process)

Key Skills

Key Skills
. Technical Support L1L2Voice technical supportsolution engineer TSO Tech support Btech CCNA MCSE Semi techTech Tech sales
Qualification
. Any Graduate
Additional Qualification
. Not Mentioned
Industry
. BPO/KPO/LPO/ITES/CRM/Transcription/E Learning
Functional Area
. BPO/ITES/KPO/Customer Service/Technical Support
Job Role
. Other

New user
           Apply | Print | Forward to a Friend