Naukriguru.com

Looking for "Subject Matter Expert" for Delhi/NCR

Naukriguru

About Company

Prestigious client of Naukriguru.com- Naukriguru.com was incepted in 2001 with a vision to become a guide and mentor to those seeking to carve their careers in their respective fields and counted among the highest ranked e-job portals when it comes to executive search and selection.

Contact Details

Concern Person: ruchi
Company Name: Naukriguru
Email Id: hr@naukriguru.in
Website URL: www.naukriguru.com

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Looking for "Subject Matter Expert" for Delhi/NCR

Naukriguru - Noida, Delhi

Experience: 3 to 5 Yrs. Posted on: 22-Nov-2016

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Job Description


  • Support the definition of business processes


  • Determine and support the implementation of a business policy



  • Oversee the execution of that policy via business rules applied



  • Review the results of testing and simulation



  • Manage business vocabulary



  • Resolve business issues relating to business rule execution.



  • Be accountable for the quality of the business rule



  • Approve major changes to business rule



  • Executes transactions, Routes questions to the appropriate person



  • Receives inquiries and complaints regarding products and services



  • Generate orders, create standard quotes, credits to bill /Orders 



  • May go to customers website for correspondence and confirm, change or cancel the orders



  • Champions activities with other internal departments to meet customer needs



 

Desired Candidate Profile

Not Mentioned

Key Skills

Key Skills
. Not Mentioned
Qualification
. Any Graduate
Additional Qualification
. Not Mentioned
Industry
. BPO/KPO/LPO/ITES/CRM/Transcription/E Learning
Functional Area
. BPO/ITES/KPO/Customer Service/Technical Support
Job Role
. Operations Executive/manager

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