Job Description

Dear Candidate,

    This is regarding job Opening for Customer Service Executive in Gurgaon. If you are interested in further discussion, Please email me your updated resume on mano_4775(at)yahoo.in with below details.

    Curr CTC

    Expe CTC

    Notice Period

    Curr Location

    Comm skills rating (1-10, 1 -poor, 10 -best)



Job Description For Customer Service Advisor-Airtel –Nodal/NET:

Pre - Requisites:

    Must have excellent communication/interpersonal (Verbal/Written) skills.

    Should be flexible with 24*7 shift timing and roster offs (80% Day Shift and 20% Night Shift).

    Fixed 9 hours shifts for Females between window of 8 AM to 8 PM.

Job Description:

    Must possess superior communication skills.

    Clarity in speech with neutral accent.

    Should have problem solving attitude.

    Positive attitude and commitment to grow with the organization.

Candidate Profile :

    Candidate must be graduate(Under graduate with telecom experience)

    Minimum of 1 year of experience.

    Strong inter-personal skills with strong sense of professionalism.

Remuneration:

    15K to 18 K in hand ( Annual CTC -2 LPA to 2.32 LPA)

    Performance Incentive up to 3 K per month

Other Important Details:

    Blended Process( 80% Voice and 20% Non-Voice)

    Point pick up and drop and for the candidates from South and West Delhi

    East Delhi, Ghaziabad, Faridabad, Noida and North Delhi are no hire zones.

    Training 6 days a week (1 month)

    Operations 5 days a week( 2 Rotational offs)

Interview Process :

1. HR Round

2. Operations Round

3. International Voice / Non Voice Versant (Minimum Qualifying Score Required

63, 2 attempts allowed.)

Desired Candidate Profile

Not Mentioned

Key Skills

Key Skills

. telecaller,telesales,customer support,customer care,Customer Service,Voice,communication skill,(Verbal/Written),Day Shift, 5 days working

Qualification

. Other

Additional Qualification

. Not Mentioned

Industry

. BPO/KPO/LPO/ITES/CRM/Transcription/E Learning

Functional Area

. Not Mentioned

Job Role

. Not Mentioned

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