Opening for Customer Service Executive in Gurgaon(Day shift)

Talent Acquisition

About Company

Customer Service Advisor-Airtel –Nodal/NET

Contact Details

Concern Person: Manoj
Company Name: Talent Acquisition
Email Id:


Opening for Customer Service Executive in Gurgaon(Day shift)

Talent Acquisition - Pune

Experience: 1 to 5 Yrs. | Salary: 2 to 3 Lakhs (P.A) | Posted on: 27-Feb-2015


Job Description

Dear Candidate,

    This is regarding job Opening for Customer Service Executive in Gurgaon. If you are interested in further discussion, Please email me your updated resume on mano_4775(at) with below details.

    Curr CTC

    Expe CTC

    Notice Period

    Curr Location

    Comm skills rating (1-10, 1 -poor, 10 -best)

Job Description For Customer Service Advisor-Airtel –Nodal/NET:

Pre - Requisites:

    Must have excellent communication/interpersonal (Verbal/Written) skills.

    Should be flexible with 24*7 shift timing and roster offs (80% Day Shift and 20% Night Shift).

    Fixed 9 hours shifts for Females between window of 8 AM to 8 PM.

Job Description:

    Must possess superior communication skills.

    Clarity in speech with neutral accent.

    Should have problem solving attitude.

    Positive attitude and commitment to grow with the organization.

Candidate Profile :

    Candidate must be graduate(Under graduate with telecom experience)

    Minimum of 1 year of experience.

    Strong inter-personal skills with strong sense of professionalism.


    15K to 18 K in hand ( Annual CTC -2 LPA to 2.32 LPA)

    Performance Incentive up to 3 K per month

Other Important Details:

    Blended Process( 80% Voice and 20% Non-Voice)

    Point pick up and drop and for the candidates from South and West Delhi

    East Delhi, Ghaziabad, Faridabad, Noida and North Delhi are no hire zones.

    Training 6 days a week (1 month)

    Operations 5 days a week( 2 Rotational offs)

Interview Process :

1. HR Round

2. Operations Round

3. International Voice / Non Voice Versant (Minimum Qualifying Score Required

63, 2 attempts allowed.)

Desired Candidate Profile

Not Mentioned

Key Skills

Key Skills
. telecaller,telesales,customer support,customer care,Customer Service,Voice,communication skill,(Verbal/Written),Day Shift, 5 days working
. Other
Additional Qualification
. Not Mentioned
. BPO/KPO/LPO/ITES/CRM/Transcription/E Learning
Functional Area
. Not Mentioned
Job Role
. Not Mentioned

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